How can I schedule a cleaning appointment?
You can easily schedule an appointment online or by calling us directly or filling out the contact form on our website. Our friendly team will assist you in choosing a time that works for you.
What payment methods do you accept?
HomeProud Inc. accepts various payment methods, including cash, credit/debit cards, and digital payment options. Please inquire during your booking for specific details.
Do I need to move my furniture before the cleaning?
While we can move some furniture for you, we recommend removing smaller items like lamps, plants, and personal belongings from the area to ensure a thorough clean. For larger furniture, please discuss your preferences with our team when scheduling your appointment.
What services do you offer?
HomeProud Inc. provides professional carpet cleaning, tile and grout cleaning, and upholstery cleaning services. We use eco-friendly products and advanced cleaning techniques to ensure your home looks and feels its best.
How often should I have my carpets cleaned?
We recommend having your carpets professionally cleaned at least once a year, or more frequently if you have pets, children, or high-traffic areas. Regular cleaning helps maintain the appearance and lifespan of your carpets.
What cleaning methods do you use?
We primarily use hot water extraction (steam cleaning) for carpets, which effectively removes dirt, allergens, and stains. For upholstery, we use specialized tools designed for various fabric types. Our tile and grout cleaning utilizes a high-pressure tile spinner machine for deep cleaning.
Are your cleaning products safe for my family and pets?
Yes! At HomeProud Inc., we prioritize your health and safety. We use eco-friendly, non-toxic cleaning solutions that are safe for children and pets while still delivering powerful cleaning results.
How long does the cleaning process take?
After cleaning, carpets generally take about 2 to 6 hours to dry, depending on factors such as humidity, airflow, and the cleaning method used. We recommend keeping the area ventilated to speed up the drying process.
Can you remove pet odors and stains?
Yes! We have specialized treatments for pet stains and odors. Our team will assess the affected areas and apply the appropriate products to effectively remove these issues.